Shipping policy

Last updated: April 20, 2026

Compliant with UK & European eCommerce delivery guidelines for UK Shopify store

This Shipping Policy applies to all purchases made on savilerowcoshop.us and outlines our fulfilment and delivery practices.

Order Processing Time

All orders are processed within 1 to 2 business days (Monday to Friday, excluding weekends and official UK bank holidays).

"Processing time" covers the period from order confirmation until your package leaves our UK fulfilment warehouse.

Shipping Time & Delivery Estimates

We dispatch all orders directly from our UK warehouse to deliver goods to customers across the United Kingdom and Europe.

  • Shipping Origin: All items ship directly from our UK fulfilment facility in Newbury, UK.

  • Estimated Transit Time: Once dispatched, estimated transit times are:

    • United Kingdom: 2–4 business days

    • Europe: 4–7 business days

  • Total Lead Time: The estimated total time from checkout to receipt (processing + transit) is:

    • United Kingdom: 3–6 business days

    • Europe: 5–9 business days

Please note that delivery timelines are estimates and may vary slightly during peak shopping seasons, customs checks, or severe weather conditions.

Shipping Cost

We are pleased to provide Free Standard Shipping on all orders across both the UK and Europe. There are no minimum spend requirements, hidden handling charges, or additional delivery surcharges added at checkout.

Tax & Customs Information

  • United Kingdom Deliveries: All displayed product prices include applicable UK VAT in line with HMRC requirements. No extra customs duty applies for domestic UK deliveries.

  • European Deliveries: Orders shipped to European destinations outside the UK may be subject to local import VAT, customs duties, or handling fees levied by the destination country's customs authority upon entry. All such import charges are the responsibility of the customer.

Shipping Locations

We currently deliver to valid addresses within the United Kingdom (England, Scotland, Wales, Northern Ireland) and European countries selectable during checkout. If your delivery destination is not listed at payment, please reach out to our customer support team for assistance.

Tracking Your Order

Once your parcel has been dispatched, an automated shipping confirmation email containing your unique tracking number and courier tracking link will be sent to your registered inbox. You can easily track your package's journey via the provided link or on our website's order tracking page.

Delivery Delays

While we make every effort to ensure your order arrives promptly, delivery durations are estimated and delays can occasionally arise due to local customs clearance, adverse weather, courier operational backlogs, or unexpected logistics disruptions. If your package is delayed, please contact our support team, and we will gladly investigate the parcel status on your behalf.

Contact Information

For any shipping-related inquiries or assistance, please get in touch with us:

  • Operator: Savile Row Co

  • Email: support@savilerowcoshop.us

  • Address: 40 Howard Rd, Newbury, RG14 7QD, United Kingdom

  • Phone: +44 7787302228