Contact information
Contact Information
We’re here to help you keep your home spotless! At savilerowcoshop.us, we value our customers and are dedicated to providing the best support for our Premium Mops and Cleaning Tools. Whether you have a question about an order, need UK shipping information, or want to know more about our latest cleaning solutions, our professional support team is ready to assist you.
Get In Touch
Operator: Savile Row Co
Email: support@savilerowcoshop.us (We aim to respond to all customer inquiries within 24 hours on standard business days.)
Phone: +44 7787302228
Address: 40 Howard Rd, Newbury, RG14 7QD, United Kingdom
Business Hours
Our customer support team operates from our UK office. Please note our official operating hours in line with UK local time:
Monday - Friday: 9:00 AM – 5:00 PM (GMT / BST UK Local Time)
Saturday - Sunday: Closed
Customer Note: Any inquiries sent during weekends or UK public bank holidays will be prioritized and responded to on the following working business day.
Quick Help
Order Tracking: Please include your full order number in your email enquiry to ensure faster and more accurate customer service.
Shipping: We offer free standard domestic shipping on all mop and cleaning tool orders across the United Kingdom.
Returns & Refunds: For detailed return steps, eligibility rules and refund guidelines, please refer to our official 30-day Return & Refund Policy page, fully compliant with UK Consumer Rights Act 2015.
Secure Payment: All website transactions are securely processed, supporting mainstream payment methods in compliance with UK e-commerce and financial security regulations.