Terms of service
Terms of Service
Last updated: April 20, 2026
Compliant with UK Consumer Rights Act 2015, Consumer Contracts Regulations 2013 & UK eCommerce legal requirements for Shopify UK store
OVERVIEW
This website is operated by savilerowcoshop.us. Throughout the site, the terms “we”, “us” and “our” refer to Savile Row Co. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms are governed under the laws of England and Wales per UK retail legislation.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are aged 18 years or older (UK legal majority age). You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any applicable UK or international laws (including but not limited to copyright laws). All consumer statutory rights under the Consumer Rights Act 2015 remain unaffected by these Terms.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to any customer lawfully, in compliance with UK consumer legislation. You understand that non-payment related user content may be transferred unencrypted across online networks. Credit card information is fully encrypted during all transmission per UK payment industry security standards.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We take reasonable steps to keep website content accurate; however we are not liable for incidental factual inaccuracies. All site material is for general reference only and shall not replace independent professional research. Statutory product description obligations under UK Consumer Rights Act remain fully enforceable against us.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may be updated without prior notice where permitted by UK law. We reserve the right to amend or suspend all or part of website services at any time. Any price changes will not impact already confirmed paid orders as required by UK consumer contract rules.
SECTION 5 - PRODUCTS OR SERVICES
Certain products, such as our Premium Mops and Cleaning Tools, are sold exclusively online via this website. Stock quantities are limited; all returns & exchanges are governed strictly by our published Return & Refund Policy aligned with UK 14-day cooling-off statutory right plus our extended 30-day voluntary return window. We use commercially reasonable effort to display accurate product colours and imagery on site.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We retain the right to cancel or reject orders in circumstances of obvious pricing error, suspected fraud or stock exhaustion, complying with UK consumer law notification rules. If your order is amended or cancelled, we will notify you via your registered email or contact number provided at checkout.
SECTION 7 - THIRD-PARTY LINKS
We do not review external third-party linked websites and accept no liability for third-party site content, goods or services you access via outbound links from our store.
SECTION 8 - PERSONAL INFORMATION
Your personal data submitted during checkout and site browsing is governed entirely by our published Privacy Policy drafted under UK GDPR & Data Protection Act 2018.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to amend typographical errors, incorrect pricing or product information and cancel erroneous orders without prior notice, subject to mandatory UK consumer legal protections for completed orders.
SECTION 10 - PROHIBITED USES
You are forbidden to misuse the website or its content:
(a) for any unlawful activity under UK or global legislation;
(b) incite third parties to commit illegal conduct;
(c) breach any local, national or international regulatory statutes.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Nothing within this clause shall exclude or restrict liability for death, personal injury caused by negligence, defective goods or statutory consumer rights required under UK Consumer Rights Act 2015 (invalid exclusion per UK law). Subject to mandatory statutory liabilities, Savile Row Co, its directors, staff and affiliated entities shall not be liable for indirect, consequential or incidental financial losses arising from your product purchase or website use where permitted by UK law.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and defend Savile Row Co against all third-party claims, legal costs and reasonable solicitor fees arising directly from your breach of these Terms or unlawful website usage, consistent with English contract law.
SECTION 13 - GOVERNING LAW
These Terms of Service and all sales contracts formed via our store shall be governed and interpreted under the laws of England and Wales, United Kingdom. UK consumers retain the statutory right to bring proceedings in their home country courts per applicable consumer regulation.
SECTION 14 - CHANGES TO TERMS OF SERVICE
We may revise these Terms periodically by posting updated content on savilerowcoshop.us; material legal revisions will be clearly highlighted on-site. Continued site use after update publication equals your acceptance of amended Terms.
SECTION 15 - CONTACT INFORMATION
For enquiries regarding these Terms of Service:
Operator: Savile Row Co
Email: support@savilerowcoshop.us
Address: 40 Howard Rd, Newbury, RG14 7QD, United Kingdom
Phone: +44 7787302228