Shipping policy
Shipping Policy
Last updated: April 20, 2026
Compliant with UK eCommerce & Royal Mail courier trading rules for UK Shopify store
This Shipping Policy applies to all purchases made on savilerowcoshop.us and outlines our fulfilment and delivery practices under UK retail regulations.
Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday, excluding weekends and UK bank public holidays). “Processing time” covers the period from order confirmation until goods leave our fulfilment warehouse.
Shipping Time & Delivery Estimates
We dispatch all orders from our UK warehouse to deliver cleaning goods across the United Kingdom.
- Shipping Origin: All items ship from our UK fulfilment facility at Newbury, UK.
- Estimated Transit Time after dispatch: 3–7 UK business days.
- Total lead time from checkout to receipt: roughly 4–10 business days.
Shipping Cost
We provide Free Standard UK Shipping on all valid orders; no hidden packing, handling or delivery surcharges.
Tax Information
- UK VAT: All displayed product prices include applicable UK VAT in line with HMRC requirements. No extra customs duty for domestic UK deliveries.
- Customs: Customs fees do not apply for UK mainland, Scotland, Wales & Northern Ireland domestic shipments.
Shipping Locations
We currently deliver only to addresses within the United Kingdom (England, Scotland, Wales, Northern Ireland). If your delivery location cannot be selected at checkout, reach out to customer support for help.
Tracking Your Order
After despatch, an automated email with unique tracking number and courier link will be sent to your registered inbox. You may track delivery progress via the email link or the order page on our website.
Delivery Delays
All delivery durations are estimated only; delays can arise from adverse weather, courier backlogs or unforeseen logistics issues. We will assist you to investigate delayed parcels upon your support request.
Contact Information
For all shipping enquiries:
Operator: Savile Row Co
Email: support@savilerowcoshop.us
Address: 40 Howard Rd, Newbury, RG14 7QD, United Kingdom
Phone: +44 7787302228